About

"CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the intersection of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast offers invaluable insights for professionals shaping their careers in these interconnected domains. Each episode serves as a masterclass in cross-functional leadership, providing innovative strategies for collaborative success and deep dives into the latest industry trends. "CX Nexus" emphasizes the importance of collaboration and cross-functionality, guiding listeners through the intricate process of seamlessly integrating diverse business functions. More than just a podcast, it's a powerful platform for personal brand development and a career accelerator for astute professionals in marketing, community engagement, product management, sales, and customer success. By tuning in to "CX Nexus," listeners gain the knowledge and strategies needed to excel in today's interconnected business landscape, positioning themselves at the forefront of industry innovation and leadership.