Episode 011 - Chris is Confused! Super User, Customer Advocacy, MVP, Ambassador Programs
Summary
Audio File Updates Feb 25, 2020. In this episode Chris admits that the does not know everything about Community Management. We talked about the power of getting your community to help with topics. In this quick and dirty episode we talk about how to build a Super User Program for your community.In starting a new community, Chris was thinking about what are some of the tactics to drive to a Super User Program. He used the power of his community to help understand what others are doing and how they built a super user program. We touched up the steps you need to take to build one for your Community.
To listen to Blake Ethridge's presentation on Super User Program click here.
Define your program and strategy
Critical baseline
Steps to finding users
Chicken and the egg
Running your program
Executing your effort
To listen to Blake Ethridge's presentation on Super User Program click here.
Define your program and strategy
Critical baseline
Steps to finding users
Chicken and the egg
Running your program
Executing your effort
Creators and Guests
Host
Chris Detzel
Chris is a versatile Digital Community Strategist with several years of experience. He has owned community vision, strategy, and execution. He is responsible for leading the development and execution of community engagement programs, creating compelling content for customer communities and acts as the voice of the customer. He believes that data should drive decisions as it is the key element of any long-term successful strategy.