Episode 017 - Guest Speaker Shannon Emery from Higher Logic: How to Position Internal Communities as a Value to Employees

Summary

Building customer and employee communities takes time and take a lot of patience. Shannon Emery talks about dog "fooding" their on platform. The core competency of Higher Logic is online community so one would think that everyone knows how to use it. That statement is not always true. For Higher Logic, Shannon talks core metrics of an employee community. Some of the metrics include connections, employee recognition and leveraging communications. We also talk about some of the cool features that Higher Logic has on its platform. Don't miss out on Chris' take on these features! At the end, we give our favorite memes! What is your favorite meme?