Chris Detzel
Bio
Chris is a versatile Digital Community Strategist with several years of experience. He has owned community vision, strategy, and execution. He is responsible for leading the development and execution of community engagement programs, creating compelling content for customer communities and acts as the voice of the customer. He believes that data should drive decisions as it is the key element of any long-term successful strategy.Appears in 39 Episodes
Episode 094 - Erica Moss - HubSpot - How to think about Events and more
In this episode Erica Moss, Principal Marketing Manager, Community, at HubSpot joins Peers Over Beers and talks about her new role at HubSpot. We also dive in and talk...
Episode 088 - Allison Boudreau - Director Education, and Community at Calix - Community and Academy
Special guest Allison Boudreau, Director. Digital Programs, Education, and Community at Calix joins Chris Detzel for a Peers Over Beers Episode. She's been at Calix fo...
Episode 086 - Nicole Saunders - Walking into an Established Community and an Existing Culture
In this episode we talk about walking into an established community. How do you go into an existing space that has it's own culture and help it thrive? What programs a...
Episode 084 - Growth, Acquisition and Plan on a Page
Chris Detzel and Elizabeth Kinsey, Director of Community at Slack, get into what our plans are for this year with our online communities. The Slack Community is growi...
Episode 082 - Training for the Role of Community Management - Put Yourself Out There!
Nicole Saunders, Director of Communities at Zendesk and Chris Detzel give their take on some trainings you an take to become a solid community manager. We also talk ab...
Episode 078 - Rewards, Recognition and Gamification - The Value of the Top 10% of your Community Users
Nicole Saunders, Director of Communities at Zendesk joins Chris Detzel, Director of Customer Communities and Engagement at Reltio go deep and talk about rewarding and ...
Episode 074 - Nicole Saunders, Director of Communities, from Zendesk talks Roles and Responsibilities within Community
Chris and Nicole talk about the roles and responsibilities and which ones she would go back and hire first. We touch on the community manager role, community operation...