All Episodes
Episode 018 - Guest Speaker - Valentina Ruffoni -Founder and Community Manager – Eat Out Madrid
Michael Sandoval and Christopher Detzel talk to Valentina Ruffoni about her experiences with online and offline communities. Valentina is in Madrid. She specializes in...
Episode 017 - Guest Speaker Shannon Emery from Higher Logic: How to Position Internal Communities as a Value to Employees
Building customer and employee communities takes time and take a lot of patience. Shannon Emery talks about dog "fooding" their on platform. The core competency of Hig...
Episode 016 - "Why Start A New Business?" with Special Guest Erica Kuhl
Former VP Community at Salesforce, Erica Kuhl joins Peers Over Beers to talk about her current role as CEO & Founder of Erica Kuhl Consulting. - Community industr...
Episode 015 - "How Did We Get Here" with Special Guest Matt Mecham, Co-Founder and Development Director for Invision Community
We have a great guest joining our podcast today. Mr Matt Mecham, the Co-Founder and Development Director of Invision Community. He joins us from his home base in the...
Episode 012 - Part 1 Guest Speaker Blake Etheridge: How He Started TI's Super User Program
We have been away longer than usual, but we have a doozy set of podcasts. This is the first of three, count them, three podcasts with our guest speaker Blake Ethridge...
Episode 013 - Guest Speaker Blake Ethridge: Building a Super User Program and Creating a 360 Customer View with Community
This is the second of three, count them, three podcasts with our guest speaker Blake Ethridge. Like Netflix, we will release them all at once! Our original question ...
Episode 014 - Guest Speaker Blake Ethridge: A Vested Interest to Create a Great Customer Experience
This is the last of three, count them, three podcasts with our guest speaker Blake Ethridge. Like Netflix, we will release them all at once! Our original question po...
Episode 011 - Chris is Confused! Super User, Customer Advocacy, MVP, Ambassador Programs
Audio File Updates Feb 25, 2020. In this episode Chris admits that the does not know everything about Community Management. We talked about the power of getting your ...
Episode 010 - Help Me Believe!
Happy Valentines Day to everyone and what a great way to celebrate this day of friendship by curling up to this week's episode of Peers Over Beers. Chris and I are co...
Episode 009 - Offline Events, When, What and How for Your Community
With last week's episode focused an #CMAD, we pick up where we left off on Episode 007. Chris has a question on when to start offline events for his community. What ...
Episode 008 - "Be Empowered to Say No" Your #CMAD Self-Care Cure
Our first recording for 2020, and we are excited to bring you our wit to the fun world of community and digital. Since we recorded on #CMAD day, we decided to devote ...
Episode 007 - [Case Study] Building Beagleboard.org from The Bottom Up & How You Can Start Your Open Source Community
Chris Detzel didn't know that Michael Sandoval launched two open source communities in his career. In this episode, Michael reflects on his time launching beagleboard...
Episode 006 - Case Study: Building a Social Brand in Germany from The Ground Up
In this episode, Michael Sandoval and Chris Detzel walk through the case study on how we built a social brand in the German market. We then talked about how this bran...
Episode 005 - [Case Study] How a New B2B Community Creates and Drives New Content
Happy Holidays from the team at Peers over Beers. I know this episode is a bit late, but you would be please to know I had a great holiday. In this episode, we spend...
Episode 004 - What Is a Community Manager? It's More Than The Title Suggests
In this episode, Chris and I (sic. Michael) get a little self-reflective on what a community manager does on a daily basis. We start the conversation by asking this v...
Episode 003 - "It Takes a Village" - The Importance of Learning From Your Peers
In a continuation of my conversation with Chris Detzel we discuss the importance of creating your professional community manager network. In this episode, one learns ...